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Privacy Policy

A legal disclaimer

Legal Disclaimer

The information, imagery, and content provided on this website are for general informational purposes only and are subject to change without notice. While The Crafted Home strives to ensure accuracy and completeness, we make no warranties or representations, express or implied, about the reliability, suitability, or availability of the products, services, or related graphics featured on this site.

All product dimensions, materials, and finishes are approximate and may vary slightly due to the handcrafted nature of certain items or supplier updates. Colours may appear differently depending on screen settings and lighting conditions.

The Crafted Home is not liable for any loss or damage arising from the use of this website, including but not limited to indirect or consequential loss. It is the customer’s responsibility to ensure that products are suitable for their intended use and space.

By using this website, you agree to the terms outlined in our Privacy Policy and Terms & Conditions.

Privacy Policy

At The Crafted Home, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect and process the following types of personal data:
•     Contact details: such as your name, email address, phone number, and delivery address.
•     Order information: including billing details, purchase history, and payment method (processed securely via third-party providers).
•     Website usage data: such as IP address, browser type, device information, and browsing behavior via cookies and analytics tools.
•     Communication preferences: including your subscription to newsletters or marketing communications.
2. How We Use Your Information
We use your personal data to:
•     Process and fulfill your orders
•     Communicate with you about your purchases or inquiries
•     Improve our website, products, and customer experience
•     Send marketing communications (only with your consent)
•     Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share it with trusted third parties only when necessary, such as:
•     Payment processors (e.g., Stripe, PayPal)
•     Delivery and logistics partners
•     IT and website service providers
•     Legal or regulatory authorities, if required by law
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
4. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
•     Access the personal data we hold about you
•     Request correction or deletion of your data
•     Object to or restrict certain types of processing
•     Withdraw consent for marketing communications at any time
To exercise your rights, please contact us at [insert contact email].
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
7. Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Contact Us
If you have any questions about this P

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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